While some items are out of stock or unavailable in our Canadian store but available for purchase in our U.S. store, the current logistics situation will not enable us to sell them to you. All of these items and accessories will be back in stock in the Canadian Store in January at the latest.

As the shipments of Family Gardens purchased through our U.S. site will be international shipments, it is impossible for us to predict when will they arrive. Our promise is to get them shipped within 7 business days after your purchase at the latest. Having said that, once they have been shipped we have no control over carrier delivery times or customs processing.

While some items are available for purchase in our U.S. store but out of stock or unavailable in our Canadian store, the current logistics situation will not enable us to sell them to you. All of these items and accessories will be back in stock in the Canadian Store by January. Shipments of Family Gardens purchased through our U.S. site will be sent from the U.S. It is impossible for us to predict when international shipments will arrive as we have no control over carrier delivery times or customs processing. Our promise is to ship within 7 business days of your purchase. Our return and warranty policies still apply for these purchases, but the carrier is responsible for damages to the product that happen during international shipments. We will help to file claims, if needed, with the carriers. Our shipping rates that will be shown to you include all costs of import and customs. There should not be any additional charges to delivery. If someone is trying to charge you to complete the shipping, please do not pay. Reach out to our support team so that we can investigate.