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Sale Extended ! Limited time only

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Shipping Terms & Conditions

Shipping Policy


All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped which will contain your tracking number. 

Family Gardens are currently shipping within 3 weeks after recieving your order confirmation email.

Please be aware that carriers are still experiencing delays due to Covid and you may see delivery dates longer than the expected due date. 

 

Shipping Method Change:

We are unable to change your shipping method after you have placed your order, if you would like to change your shipping method we will need to cancel your order so you can repeat your order with the desired shipping method. 


Domestic Shipping Rates and Estimates

For all other items: Shipping charges for your order will be calculated and displayed at checkout. 

International Shipping

At this time we don't offer international shipping.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 3-4 days of receiving your shipping confirmation email, please contact us at support@risegardens.com with your name and order number, and we will look into it for you.

 

Refunds, returns, and exchanges

You have 90 days from the time of delivery to return your purchase. Please refer to our Return Policy for more details.

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Your Nutrient Subscription

STEP 1: Select Nutrients

Whether you want to fortify fragile first stems or nurture a plant’s late-stage growth, there is a nutrient mix to help.

You'll need Ph and Thrive on a weekly basis. Sprout is used in the early stages of your plants' lives and Blossom is used in later stages when you are growing fruiting or flowering plants.

Ships in 1-2 weeks.

STEP 2: Select Frequency

Decide on the frequency of delivery and never run short on the “food” that makes your plants happy.

You completed your selection! You are ready to Start your Gardener Journey

Remember you will be able to manage your subscription through “My Account”
Each Nutrients will be set as an individual Subscription. You can change Periodicity, swap Products or Cancel at any Time!

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Get first subscription shipment FREE with your garden

Save up to 50% over the year! All Plans include Free Shipping for life.

Whether you want to fortify fragile first stems or nurture a plant’s late-stage growth, there is a nutrient mix to help.

You'll need Ph and Thrive on a weekly basis. Sprout is used in the early stages of your plants' lives and Blossom is used in later stages when you are growing fruiting or flowering plants.

Ships in 1-2 weeks.

How often should we send it?

Decide on the frequency of delivery and never run short on the “food” that makes your plants happy. You can Pause, cancel or change frequency at any time.

You completed your selection! You are ready to Start your Gardener Journey

Remember you will be able to manage your subscription through “My Account”
Each Nutrients will be set as an individual Subscription. You can change Periodicity, Pause Products or Cancel at any Time!

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